Pretty much. If you can’t Google it you’re screwed in a lot of situations. Too many tenured IT folks have been through the forced self learning and insane hours figuring things out that they think training and documentation is not needed. I’ve definitely been there. In the late 90’s early 2000’s most orgs didn’t pay for IT shit so you just had to deal with it. It’s definitely better now but there are still people and companies that act like it’s 1999 still. I took over IT for an org a year ago that had their only IT employee die and they never recovered some of their data out of AWS because the dbag used personal accounts and didn’t document shit. This was a company with 500+ employees and that had 1 IT person. They also had a 2003 server that was implemented in 2005 that was never updated and was used in production until a month after I took the contract.
Pretty much. If you can’t Google it you’re screwed in a lot of situations. Too many tenured IT folks have been through the forced self learning and insane hours figuring things out that they think training and documentation is not needed. I’ve definitely been there. In the late 90’s early 2000’s most orgs didn’t pay for IT shit so you just had to deal with it. It’s definitely better now but there are still people and companies that act like it’s 1999 still. I took over IT for an org a year ago that had their only IT employee die and they never recovered some of their data out of AWS because the dbag used personal accounts and didn’t document shit. This was a company with 500+ employees and that had 1 IT person. They also had a 2003 server that was implemented in 2005 that was never updated and was used in production until a month after I took the contract.